Shipping Policy
At lemus.shop, we work to process and ship every order as efficiently as possible. Our goal is to provide a smooth and reliable shopping experience so customers can receive their orders within the estimated delivery timeframe.
Processing Time
Orders are typically processed within 1–2 business days after the purchase has been confirmed.
This processing stage includes:
• order verification
• quality control checks
• careful packaging preparation
Estimated Delivery Times
Once the order has been shipped, delivery times may vary depending on the shipping option selected:
• Standard Shipping: approximately 5–7 business days
These delivery timeframes are estimates and may vary depending on the destination and shipping carrier.
Order Tracking
Once your order has been shipped, you will receive a tracking number that allows you to follow your package in real time.
This allows customers to know:
• when the order has been shipped
• the current shipping status
• the estimated delivery progress
Possible Delivery Delays
While lemus.shop works hard to meet the estimated delivery times, certain circumstances may occasionally cause delays that are outside of our direct control.
These may include:
• shipping carrier delays
• weather conditions
• customs inspections
• high seasonal demand
• logistical disruptions
In these situations, we appreciate your patience and understanding while the shipping carrier completes the delivery process.
Shipping Address Responsibility
Customers are responsible for providing accurate shipping information when placing an order.
lemus.shop cannot be held responsible for delays or delivery issues caused by incorrect or incomplete address information provided during checkout.
Our Commitment
Our support team is always available to assist customers with shipping questions or order tracking. We aim to provide transparency and support throughout the delivery process.